If you have a return/exchange inquiry, please contact your wholesale representative directly before sending any merchandise back. Contact your wholesale representative at 1-800-524-2350 (International +1-818-683-1177) or by e-mail at wholesale@fitness-wear-direct.com. Make sure you have your invoice number ready, including the style number of product in question.

  • Report packing errors and defects within 7 business days of receipt of order.
  • Defective garments may be returned for full credit or replacement.
  • Inspect all garments upon receipt. Save all damaged boxes for inspection. No claim will be honored without damaged cartons.
  • For non-defective merchandise we only accept immediate exchanges or credit towards next purchase. You must contact us within 7 business days of receiving your order.
  • All non-defective returns must be shipped at Buyer’s expense.
  • We will not accept returns on discounted or closeout items under any circumstances.
  • Altered garments are not returnable/exchangeable.
  • Returns will not be accepted without an RMA (Return Merchandise Authorization) number. Please contact your wholesale representative if you do not already have one.